Benchmarking
Harnessing The Power of Connectional Intelligence
Description
After completing this course, participants will be able to:
Recognize the five steps of the basic benchmarking method
Develop a realistic plan and schedule for a benchmarking project
Search and identify potential benchmarking partners by conducting secondary research
Understand how to use the 7 basic Quality Improvement Tools for benchmark process comparison.
Select appropriate recommendations for process improvement
What You Will Learn!
- A systematic PROCESS for measuring and COMPARING processes and ADAPTING best practices
Who Should Attend!
- Business process owners seeking improvement