Communication Skills (in Hindi)-don`t miss the key aspects!
Convince, influence & impress
Description
Communication skills are the key to success in modern times
With an intent to provide maximum learning in minimum time the duration of this course is under 40 minutes.
Course language is "Hindi".
This course could be used by people who have the ability to listen and understand basic Hindi and English.
Last 4 videos of the course deal with Advance Communication Skills, wherein "Assertiveness" is covered.
The content is phenomenal and could ensure lifelong success in human interactions.
The course provides strategies to:
-Speak and listen better
-Create an impact
-Understand the basics of communication
-Simple rules that could be used from the very next interaction
Nursing Health care related examples are used to provide clarity of concepts, however, the techniques are applicable to all professionals of different industries. The learning also has strong application in personal life scenarios
Do listen carefully when the examples are discussed. An ideal learner of the course should try to associate the learning with his/her own life and profession
Content includes 12 video lessons & 8 Quiz assessments to reinstate the learning.
Here is the chapter wise flow of the course:
1 Why is it difficult?
2 Message feedback loop
3 BL-Voice-Words
4 Let`s practice Tone
5 Body Language Tips
6 Listening- 8 Pointers
7 Challenges and Solutions
8 Summary & way ahead
9 Three Styles of Communication
10 Passive Style of Communication
11 Assertive Style of Communication
12 Fundamental Rule of Assertiveness
To give examples the trainer has used scenarios of patient interaction in a hospital. However, the same learning could be applied to other industries in interactions with customers, vendors, team members, business prospects etc..
Do not miss to use the learning in personal life too. Best of luck!
What You Will Learn!
- Communicate and connect better
- Influence others
- Listening and observation skills
- Build customer connect
Who Should Attend!
- Professionals and students who wish to master communication skills
- Leaders who wish to create an impact through communication