Methods to Solve Complex Projects and Operational Problems

Problem-solving Skills for Business and IT Professionals with Divergent and Convergent Thinking Methods

Ratings: 4.72 / 5.00




Description

Are you looking for a course that can assist you in solving intricate projects or operational challenges? Your search ends with our Complex Problem-Solving Course.

In the modern business landscape, it is crucial to have access to every possible resource to guarantee success. Our eLearning course provides just that. It teaches you how to utilize divergent and convergent thinking to tackle intricate challenges and save your project. You will acquire the skills necessary to involve the appropriate personnel with relevant inquiries, comprehend vital principles, and reach a mutual understanding with all affected parties. Armed with this indispensable knowledge, you will be prepared to surmount any obstacle and accomplish your goals.

Research conducted by PMI reveals that a significant 74% of projects end up failing. Regardless of how meticulously planned or well-structured a project plan may be, unexpected issues can always arise, requiring immediate attention. The purpose of this course is to educate individuals on the advantages of utilizing a systematic problem-solving approach to tackle complex problems. This involves identifying the root cause of a problem, determining an appropriate solution, evaluating the associated risks, and ultimately implementing the most suitable resolution.

This eLearning course is designed to teach you how to effectively engage the appropriate resources by asking the right questions, the significance of critical thinking and comprehension, and how to reach a consensus to tackle intricate problems and save your project using a simple yet effective method. We will also cover the importance of obtaining agreement from all impacted parties, including stakeholders, subject matter experts, and sponsors.

Last but not least importantly, no matter whether one's task involves complex issues, such as involving many variables that need careful consideration during troubleshooting sessions - all aspects of the complex problem deserve attention because we do not want to miss anything and encounter the same problem over and over again.

Let's continue to learn, grow, and lead with purpose.  See you in the class!

Christine

Keep learning, keep innovating, and keep adapting!


Learning Objectives:

In this eLearning course, you will gain valuable skills in divergent and convergent thinking to effectively reach a consensus and save your project. You will also learn how to engage the appropriate resources by asking the right questions, grasping important concepts, and evaluating potential risks. Armed with this vital knowledge, you will be equipped to conquer any challenge and attain success.

At the end of this course, you will better understand what it takes to be an effective problem solver. You'll also know how complicated problems are usually solved and why they cannot always provide quick results without applicable skills like brainstorming or estimation, which can take time for some people who don't want to spend too much energy trying other methods before getting closer towards their goal as quickly possible (but still the following process).


Important Note: This eLearning course offers 1 Leadership and strategy-related Continuous Education Points (CEP) / Professional Development Units (PDU) / Continuing Professional Development (CPD) for certification holders. To learn more about how to register your credits, please contact me.


Disclaimer: The concepts and information shared in this course are derived from my personal ideas and experiences. AI was only used for content editing to improve grammar and readability.

What You Will Learn!

  • Method for solving complex business and IT problems
  • Recognize the situations or aspects of a problem you do not know much about it
  • Identify the root cause and the unique characteristics that cause the problem
  • Identify the information sources & stakeholders to provide inputs
  • Gather the relevant background information to serve as the basis for systematic analysis and verification
  • Develop solutions and solve seemingly unsolvable issues
  • Importance of asking the right question to right resources

Who Should Attend!

  • Operational and project managers and their teams
  • Process managers and practitioners
  • Anyone in mediator or facilitator roles
  • Consultants and contractors
  • Anyone coordinating multiple segment workforce
  • Delivery team members, including Product Owners, Scrum Masters, Team leads