Effective Conflict Management
Conflicts may grow out of sheer disagreement, or due to the difference in opinion.
Description
Conflict Management: Conflict management is an umbrella term for the way we identify and handle conflicts fairly and efficiently. The goal is to minimize the potential negative impacts that can arise from disagreements and increase the odds of a positive outcome.Conflict management is the practice of being able to identify and managing conflicts sensibly, fairly, and efficiently. Conflict management process deals with (perceived) incompatibilities or disagreements arising from, for example, diverging opinions, objectives, and needs.
Since conflicts in a business are a natural part of the workplace, it is important that there are people who understand conflicts and know how to resolve them. This is important in today's market more than ever. Everyone is striving to show how valuable they are to the company they work for and at times, this can lead to disputes with other members of the team.
This course will give you all you need to (A) Prevent conflict and (B) Manage conflict - whether it involves you directly or indirectly. Confident conflict resolution skills will certainly make you stand out. To be able to effectively handle conflict, irrespective of the circumstances is an ability that will help you to build strong, productive working relationships and enhance the overall performance of your team, group or department.
What You Will Learn!
- Conflict at the workplace or personal life is unavoidable.
Who Should Attend!
- Managers (All Levels)
- Supervisors
- Team Leaders