Customer Service & Team Building Training Course
Customer Service Training Course : Team Building Training : Customer Experience Management : Customer Relationship
Description
Customer Service Excellence : Team Building Ideas : Customer Service Training For Excellence
Everybody in every organisation:
•Helps customers directly or
•Helps colleagues who serve the paying customer
Your personal benefits of delivering good customer service: This course is put together with the hope that the following are achieved:
•You’ll get more satisfaction at work
•
•Others will be friendly towards you
•
•You’ll have less re-work if you get it right first time
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•You’ll waste less time fire-fighting problems
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•You’ll have more control of your time and workload
#customerservice #teambuilding #training #customerservicecourse
What You Will Learn!
- Significant knowledge and understanding of team building and custumer success through excellent customer service
- -Fulfilling personal and organisational needs, - the importance of how you do things, - customers buy experience, -How to get repeat business, - identifying and dealing the silent complainer, -How to become the company ambassador The will know - What’s different about good service? - How to put customers first, - what you need, quality, attention to detail, delivering great service, taking responsibility, - remembering good and bad service - Effective customer communications
Who Should Attend!
- All employees involved in custome service in the corporate, retail, private, and public sector as well as those in search of work.