Developing Emotional Intelligence - An introduction EQ
An introduction to emotional intelligence, what it is, and how to develop it.
Description
“If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.”
Daniel Goleman (1995)
Emotional intelligence involves the ability to recognise, understand, and manage one's own emotions and the emotions of others. It is a key component of effective leadership, as it enables individuals to build strong relationships, communicate effectively, and respond appropriately to challenging situations.
Emotional intelligence is a critical skills for success, either in our professional or personal lives. Highly emotionally intelligent people perform better as leaders as have stronger personal relationships.
This course is an introduction to what emotional intelligence is, how it works and is applied, and offers tips and guidance in developing techniques and behaviours that will help to improve your emotional intelligence.
Specifically the course content will cover the following areas:
• The four (4) domains and attributes of emotional intelligence:
What is self awareness and how to develop it
What is self management and how to develop it
What is social awareness and how to develop it
What is relationship management
• Emotional intelligence and leadership and helping others develop emotional intelligence
What You Will Learn!
- Undertanding emotional intelligence
- Understanding the four domains of emotional intelligence
- Understanding what self awareness is and how to develop it
- Understanding what self management is and how to develop it
- Understanding what social awareness is and how to develop it
- Understanding what relationship management is and how to develop it
Who Should Attend!
- This course can benefit anyone working with others who are looking to get a better understanding of emotional intelligence and how to use it. Leaders and managers looking to develop emotional intelligence skills will find this course particualrly beneficial.