Discover the Fundamentals of Process Mapping
Learn how to read and use a process map to improve
Description
Whether your goal is to create you own process maps or you want to learn how to read them, this course will teach you all the skills you need to know to get you started with this KEY MANAGEMENT AND PLANNING TOOL. Process maps are valuable across all sectors, and they are instrumental in communicating what your team does and what you may require to be successful.
We specially curated this course to teach you these four principle objectives:
What is a process map and how is it useful for improvement?
Read a process map to gain understanding
How do you develop a process map for the current and future state
Once you have a process map what do you do with it
We will dive in depth for each of the points and show you a deeper understanding of how process maps can be used to generate success within your work. This course is designed for anyone and everyone, and it specifically meant for YOU!
Upon course completion, you will be proficient in the following lessons that are critical to any project manager:
How a process map flows from left to right
The standard shapes that you’ll want to include in your process map
How a process map can narrow the scope of what you are looking at
The three versions of a process map
What it is perceived to be
The ‘as is’ process
What it should be
How to involve the right people to give you the correct ‘as is’ information
Who to involve in the documentation process and what information you need to gather
Common issues you may run into when doing improvement work and how to address them
How to use a process map to communicate with your team, leaders, and external stakeholders
The different formats of a process map:
Standard process flow chart and how to use symbols or colors to demonstrate defects or delays
Alternative path method and how to add data to your flow chart to add meaning
Deployment or cross-functional map/flow chart/swim lane to show a clear visual representation of handoffs and relationships between individuals or groups involved in the process
How to the current and future state of a process map to show where you are and where you want to be in the future
An assignment to apply in your world
Examples of process maps in a real world setting
What You Will Learn!
- What is a process map and how is it useful for improvement?
- Read a process map to gain understanding
- How do you develop a process map for the current and future state
- Once you have a process map what do you do with it
Who Should Attend!
- Anyone interested in creating process maps or learning how to read them