How to build business systems and processes
A guide for business owners to position their business for scaling up.
Description
You are probably looking at this course because you are frustrated by a few things in your business. Your business is growing, but you are losing some of your old customers. Maybe your employees’ productivity is slowing down. Or you feel like all you do is hire new people as nobody wants to stay very long. Or you are tired of the feast and famine cycle your business goes through. All these symptoms point to a lack of systems and processes.
In this course, we look at how to build business systems and processes to prevent these and other symptoms from ruining your business.
This course is aimed at small and medium-size business owner-operators that have survived the start-up phase (in between their second and fifth year of operation) and seek to prepare their enterprise for scaling.
The course consists of three units that cover creating a business culture in which performance is optimized, planning is implementable, and systems and processes are designed to fit the unique business context.
Students will have to watch A-synchronous recorded lectures and complete the reading and exercises.
At the end of the course, the student will have a toolkit to build systems and processes in their own business
What You Will Learn!
- Explain the important role organizational culture plays in scaling up a business
- Create an executable strategic plan to grow a business
- Design a system with key processes to run the business smoothly
- Create process and procedures that duplicate best practices in the business
Who Should Attend!
- Business owners that survived the start-up phase and want to scale their business.