How to Design KPIs in Crisis Times (Formulation - Phase 1)

Convert threats into opportunities

Ratings: 4.64 / 5.00




Description

It doesn't matter whether your business is small or big, your workload is high or low. All we need to do is to be ready for new challenges.

In this course, you will learn how to keep your employees, customers, and vendors also satisfied and survive while other businesses are suffering.

All previous objectives will be achieved after knowing how to set a new KPIs system that applies internal and external business needs in three main phases:

1. Formulation (This Course)

2. Implementation (Phase 2)

3. Evaluation (Phase 3)

After completing this course, you will be able to set suitable corrective and preventive actions depending on new business needs and new market challenges.


Topics that we will be discussed during the 3 phases:

  1. What is KPI?

  2. What are KPIs' benefits for businesses?

  3. Examples of KPIs for each business function

  4. How to set KPIs - Practical session

  5. Why should we re-defining business KPIs in crisis times?

  6. Environmental Scanning from a strategic perspective

  7. Review and evaluate business objectives

  8. Redesign organization chart, why, and how?

  9. Review business processes, workflows, and SOPs

  10. Conduct a job analysis for critical positions based on new market requirements

  11. Develop new KPIs based on the new criteria

  12. Add preventive actions through the KPI system

  13. KPIs and CSR

  14. KPIs and CSF

  15. How to implement new changes

  16. Implementation challenges, and how to deal with them

  17. Why should we evaluate business performance?

  18. Evaluation tools (MBO, OKR, and BSC)

  19. All businesses are suffering (Fact)

Copyrights acknowledgment:

  • Pictures of dashboards are from (datapine)

  • Videos, Icons, and Pictures are from the below resources:

    - pixabay
    - pexels
    - unsplash
    - stocksnap

What You Will Learn!

  • Designing KPIs during crisis times
  • Redefining business objectives during crisis times
  • Developing new work methodologies and tools to keep up with new global trends
  • Setting performance measuring criteria for employees depending on new work conditions

Who Should Attend!

  • Business Leaders
  • Management Consultants
  • Managers
  • Project Managers
  • Entrepreneurs
  • Business Professionals
  • Business Analysts
  • Directors
  • Controllers