ISO 7101:2023. Quality management in healthcare

Description

Explore the world of quality management in healthcare with ISO 7101:2023.

Understand what people-centered care means, what are the aspects that should be the focus of a healthcare organization to ensure patient safety, how risks and opportunities should be managed or what documentation is needed to support the effective operation of a management system for quality in a healthcare organization.

This course offers an in-depth exploration of a quality management system that is tailored to a healthcare organization, following the requirements of ISO 7101. The course equips you with the knowledge and tools necessary to enhance healthcare quality, patient safety, cost-effectiveness, and reputation in a healthcare institution.

Course Structure

• We start with an introductory section that helps you understand how the concept of quality is defined, what is a quality management system or what are the benefits of adopting a management system for quality in a healthcare organization.

• The following sections of the course follow the clauses of ISO 7101:2023

  • Context of the organization (Clause 4)

  • Leadership (Clause 5)

  • Planning (Clause 6)

  • Support (Clause 7)

  • Operation (Clause 8)

  • Performance evaluation (Clause 9)

  • Improvement (Clause 10)

Course Highlights

• Comprehensive coverage of ISO 7101:2023 requirements.

• Practical solutions for healthcare organizations to implement a management system for quality.

• Explanations of subjects such as healthcare risk management, quality policy and objectives, QMS documentation control, ethics in healthcare, patient safety, waste management and environmental responsibility for a healthcare institution,  service design, facilities maintenance, the internal audit of the management system and the management review, how to deal with nonconformities and more.

• Understand the process for certification to ISO 7101 for a healthcare organization and for a quality management professional.

Master the art of quality management in healthcare and understand the requirements of ISO 7101:2023 through this clear, easy-to-understand and detailed course.

What You Will Learn!

• The requirements of ISO 7101:2023
• How to ensure patient safety
• About the elements of a quality management system in healthcare
• What means people-centered care
• How to manage risks and opportunities in a healthcare organization

Who Should Attend!

• Quality managers
• QMS auditors and consultants
• Healthcare quality professionals
• Healthcare risk managers
• Healthcare educators
• Quality management professionals

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