Description

The course revolves around 2 key objectives:

A) Leading with Emotional Intelligence

B) Building an Empathetic Organization


Same is achieved through the following sections of content:

Section 1: Introduction and shift towards EQ

Lecture 1-Intro and Benefits to the learner

Lecture 2-Why the shift from IQ to EQ


Section 2: Emotional Intelligence- Intrapersonal + Interpersonal

Lecture 3-EQ defined & 5 pillars intro

Lecture 4-Intra & Interpersonal Skills

Lecture 5-Self-Awareness: Intrapersonal

Lecture 6-Self-Management: Intrapersonal

Lecture 7-Motivation: Intrapersonal

Lecture 8-Empathy: Interpersonal

Lecture 9-Social Skills: Interpersonal

Lecture 10-The way ahead: Plan for EQ Enhancement


Section 3: Transactional Analysis

Lecture 11- Transactional Analysis Introduction

Lecture 12- Transactional Analysis-Introduction of the Ego States

Lecture 13- Ok & NOT OK Ego states explained

Lecture 14- Parent ego state explained with Transactional Analysis

Lecture 15- Adult ego state explained with Transactional Analysis

Lecture 16- Child ego state explained with Transactional Analysis

Lecture 17- Conflict Identification & Resolution using Transactional Analysis


Section 4: Empathy- The Biggest Leadership Trait

Lecture 18- Empathy- The 3 Step process

Lecture 19- Leadership Empathy- Self Assessment


Section 5: Building an empathetic organization- Practice learning

Lecture 20- Transactional Analysis for employee well being(case1)

Lecture 21- Transactional Analysis for Conflict Resolution(case2)

Lecture 22- Transactional Analysis to enhance team performance(case3)

Lecture 23- Transactional Analysis to Nurture Relationships(case4)

Lecture 24- Empathy enhancement- way ahead


Each section has an assignment as the last lecture.

Same will ensure that the learning gets applied to work


The course intends to coach leaders with:

-Importance of empathy in leadership and management.

-Developing policies and practices that prioritize employee needs and well-being over profits

-Enhancing work relationship

-Creating a culture that values and supports mental health and well-being

-Encouraging vulnerability and emotional intelligence in the workplace



What You Will Learn!

  • Leading with Emotional Intelligence
  • Building an Empathetic Organization
  • Basics and Enhanced understanding of EQ
  • 5 Pillars of EQ
  • Transactional Analysis
  • Transactional analysis- Ego states
  • EQ/Transactional analysis to tackle work life scenarios

Who Should Attend!

  • Leaders who handle teams or projects