Lean Management made easy for service industry professionals
Exclusively designed and simplified for professionals who work in service industries (any non-manufacturing industry)
Description
This course consists of seven (7) videos that are part of 4 modules namely: Introduction, Value Stream Mapping, Improvement Techniques, and Conclusion. Each module comes with excellent audio-visual demonstrations with high quality professional narrations. All the concepts are explained with easy to understand practical examples. Additionally, there are 8 templates, exercises, and course materials provided to you to make you quickly gain the expertise and confidence on the concepts. You can download all these course materials, templates, and the exercises.
why settle for only the course completion certificate that Udemy provides after you complete this course? After you complete this course, you will have the opportunity to become a "Certified Lean Management Professional". There will be one online test for each of the following modules: Introduction, Value Stream Mapping, and Improvement Techniques. You will have 5 attempts to clear one test. The questions will be based on the course material that is provided to you as part of this course.
NOTE: There is an additional cost for this certification due to the maintenance costs of online testing platform that cannot be done via Udemy. You will get more details about the cost and the certification procedure in the last (Bonus) lecture.
What You Will Learn!
- Simplified explanations of all the concepts of Lean Management with practical examples and exercises designed exclusively for service industry scenarios.
- How to optimize processes to reduce delays, defects, rework, wastage, and costs
- How to optimize processes to improve quality, productivity, and capacity
- How to balance the workload of people
- Philosophy of Lean, various improvement techniques of Lean, and their benefits
- How to identify value-add and non-value-add activities from customer perspective
- How to perform a detailed analysis on a process to identify various types of waste
- How to reduce cycle time, lead time, and idle time in processes
- How to arrive at right sizing of people
- Benefits and impact of optimized processes on Business
- How to establish a new process in Lean way to make it highly effective and efficient
- How to meet the challenges of uneven demand and volumes of customer orders
- How and when to adopt PUSH and PULL mechanisms for processes
Who Should Attend!
- Any working professional or student
- Business students
- Engineers
- Medical administrators
- Plant managers
- MBAs
- Operations managers
- Marketing professionals
- IT professionals
- Quality Auditors & General Auditors
- Military and defense
- Quality Managers
- (Aspiring) general managers
- (Aspiring) managers who want to increase their employability
- Business Managers who want to understand what numbers are telling
- Supervisors, Managers and professionals who want to implement Six Sigma process within an organization.
- Professionals from industries such as Information Technology, Banking & Financial Services, Manufacturing, Healthcare, Retail Distribution, & Education
- Functional experts from Operations, Quality, Business Excellence, Customer Service, Finance, Engineering, Sales Operations & HR
- Final year MBA/Engineering students who wish to differentiate themselves in Job Market
- Directors, quality managers and supervisors who are interested in leadership opportunities.
- Lean Six Sigma Black Belts
- Lean Six Sigma Green Belts
- Lean Six Sigma Yellow Belts
- Lean Six Sigma White Belts