Microsoft Teams Phone System and Calling Features Course
The Complete Course to Teams Calls and the Phone System
Description
Immerse yourself in our complete and instructional video series that will take your skill level from beginner to pro with the Microsoft Teams Calling Features and Phone System. Whether you work as a corporate/business professional, or in a Call Centre, this series is for you!
This video series includes ALL of the new features available in 2021. We have structured this course into 9 Sections which houses over 50 bite sized videos, facilitating a self-paced learning experience.
We pride ourselves on our Corporate Training & Adoption experience, and now you can access our professional level of training in the comfort of your own home, or office, and at your own pace.
This course covers all aspects of the Microsoft Teams Calling and Phone System Features, and is separated into helpful sections to help you gradually improve. Are you ready to begin your journey with Microsoft Teams Calling?
The Sections are:
1. Introduction
2. Calls Application View
3. Placing and Receiving Calls in Teams
4. In Calls Controls
5. Customizing Your Teams Calling Features
6. Your Voicemail Options
7. Teams Calling Delegate
8. Calls Queues and Reporting
9. Conclusions
At Competitive Computing Consultants Inc., we didn't get here alone, and neither will you. We look forward to answering any questions you have or helping in any way that we can. If you have any questions, message us through the Udemy App once the course has been purchased, and we will be more than happy to help you with your specific use case, or issue that you have.
What You Will Learn!
- How to use the Microsoft Teams Calling Features
- Fully understand how to use the Phone System integrated within Microsoft Teams
- Learn to use Call Centre Functionality that exists within Teams
- Place and manage your Calls in Microsoft Teams
- Receive and transfer Calls in Microsoft Teams
Who Should Attend!
- Working Professionals
- Call Centre Employees
- Users of Microsoft Teams
- Lovers of Technology