Manage everyone's expectations easily & resolve conflicts

Description

Conflict management is an integral part of our day to day life. Conflicts are natural in our personal and professional life and they can occur for various reasons.

If conflicts are resolved effectively they can be a great source for learning and growth. However if they are not resolved effectively, conflicts can become a source of great stress and anguish. Hence for our own growth we need to learn how to be good at conflict management.

This course is about understanding the various reasons why conflicts arise and what you should be doing to resolve the conflict depending on the people involved and the situation you are in. This course provides the most practical and easy to implement steps that you can inculcate in your daily lives which will help you in conflict management very effectively in your personal and professional lives.

After completing this course you will be able to -

1. Identify which conflict management style comes naturally to you and how you can develop other styles of conflict management

2. Identify and implement the best conflict management style according to the situation

3. Deftly resolve any conflicts before they escalate and go out of hand

4. Identify and diffuse the reasons because of which conflicts arise

5. Be assertive and say No without feeling guilty

6. Ensure you do not end up spoiling relationships because of conflicts

7. Not get stressed out because of a conflict

I hope my experiences and learnings will help you resolve conflicts effectively and grow in life. I look forward to your inputs and comments to make this course better.

What You Will Learn!

• Learn some practical and easy to implement steps to resolve a conflict at workplace or in your personal life
• Understand what are the key reasons which lead to conflicts and how you can address those reasons thus effectively resolving the conflict
• Understand how conflicts if handled properly can be a source of tremendous growth and development for you in your professional & personal life
• Learn about the various types of conflicts and the styles that you can adopt depending on the situation to resolve the conflict
• Learn how you can assertively keep your point during a conflict and ensure the conflict does not spoil your relationship
• Learn about the various communication models to ascertain your natural style. You will also learn how you can develop other styles to resolve conflicts.
• Learn about some of the smaller things we should keep in mind during our interactions to ensure conflicts do not go out of hand

Who Should Attend!

• Individuals in the age of 18 - 60 years who have difficulty in handling conflicts at their workplace or in their personal life
• Individuals in the age of 18 - 60 years who want to enhance their skills with regards to resolving conflicts effectively while getting what they want and also maintain their relationship
• Individuals in the age of 18 - 60 years who want to improve their working relationship with co-workers and superiors.
• Individuals in the age of 18 - 60 years who want the most practical and easy to implement steps on resolving conflicts
• Individuals in the age of 18 - 60 years who want to understand the reasons which lead to conflicts and how to resolve the conflicts depending on the situation and people involved
• Individuals in the age of 18 - 60 years who want to understand more about their style of resolving a conflict and in which situations their natural style will benefit them the most
• Individuals in the age of 18 - 60 years who want to resolve conflicts effectively and use the conflict as an opportunity to learn and grow in their personal & professional life.

TAKE THIS COURSE