Professional selling skills
Understand the major behavioral styles & personality types and how to sell to each buyer type.
Description
Summary:
Many salespeople are so busy trying to 'sell' their products and services that they miss entirely what the buyer really needs to improve their business, especially during these COVID-19 times.
Most B2B sales are based on old paradigms that simply don't exist in today's buyer-savvy world.
Our “Selling Skills” workshop re-addresses those old mindsets and introduces the salesperson to the 'solution-based processes of the new millennium.
After completing this course, you will be able to:
Understand what is needed to have both the right skillset and mindset to sell.
Connect better with customers, overcome objections, and close sales confidently and effectively to achieve sales targets.
Learn and practice an effective sales questioning technique that will increase the likelihood of making a sale by better understanding customer needs while maintaining a great customer experience.
Understand the major behavioral styles & personality types and how to sell to each buyer type.
Participant:
Field salespeople
Business to business salespeople
Client relationship managers
Account managers
Business development managers
Commercial managers
Experienced salespeople who need a different perspective
Course Content:
Section 1: Developing Personal Selling Philosophy
Lecture 1: Personal Selling
Lecture 2: The Marketing Concept
Lecture 3: Interrelationship of basic strategies
Lecture 4: Partnerships and Value creation
Lecture 5: Creating a value with relationship strategy
Lecture 6: Adapting & Enhancing Relationship strategy
Lecture 7: Adapting & Enhancing Relationship strategy
Section 2: Communication Styles: A Key to Adaptive Selling
Lecture 1: Body language Appearance and etiquette effects
Lecture 2: Conversational strategies
Lecture 3: Communication Style A Key to Adaptive Selling
Lecture 4: Versatility through Style Flexing
Lecture 5: Ethics The Foundation for Relationships in Selling
Section 3: Product Selling Strategies that Add Value
Lecture 1: Developing a Product Strategy - Part 1
Lecture 2: Developing a Product Strategy - Part 2
Lecture 3: Product Selling Strategies that Add Value
Lecture 4: Product Selling Model & Product Positioning
Lecture 5: Competitive Analysis
Lecture 6: low price tactics
Lecture 7: E-commerce and value added selling
Lecture 8: Developing & Qualifying Prospect Base - Part 1
Lecture 9: Developing & Qualifying Prospect Base - Part 2
What You Will Learn!
- Understand what is needed to have both the right skillset and mindset to sell.
- Connect better with customers, overcome objections, and close sales confidently and effectively to achieve sales targets.
- Learn and practice an effective sales questioning technique that will increase the likelihood of making a sale by better understanding customer needs
- Understand the major behavioral styles & personality types and how to sell to each buyer type.
Who Should Attend!
- Field salespeople
- Business to business salespeople
- Client relationship managers
- Account managers
- Business development managers
- Commercial managers
- Experienced salespeople who need a different perspective