Beginners Guide For The New Team Leader - Management Skills
Team Building / Culture Change / Team Respect & Safety / Team Leader Development / Customer Care - 5 Courses In 1
Description
Change A Team Culture As A New Team Leader - 5 Courses In 1 Bundle
Do you want to be able to change the culture of your team as a Team Leader, Supervisor or A New Manager?
One of the biggest problems Team Leaders, Supervisors and New Managers face is poor team culture.
This 5 Course Bundle is an introduction to understanding what Team Culture is and how to apply it for different needs.
Become A More Aware Team Leader:
It will also teach you how be more aware of your team's culture and will broaden your management skills and increase your value to the organisation you work for.
Who Is This Course For?
This introductory course is designed for beginners in leaderships and those on the front line like Team Leaders and First and Second Line Managers.
About This Bundle Of Courses:
This is a series of culture change courses on specific topics and has been developed and delivered by Stephen Mather who is a leading UK management change consultant, trainer, coach and psychologist.
Stephen is a much sought after Management and Business Change Consultant in the UK and has worked with companies of all sizes spanning a large range of industry sectors.
Stephen is well placed to help guide you through culture change within your team.
So don't delay - start your journey today!
Course Number 1: The New Manager
What Is A Team Culture
How Culture Affects What People Do
Why Culture Matters
Three Steps For Culture Change
Course Number 2: Create A Culture Of Team Respect
Why Do You Want To Change Your Team Culture
What Behaviour Will You See In The New Culture
It Is The Way They Talk To Each Other
Showing A Genuine Interest In The Other Person
Assuming Your Colleagues Best Motives
Listening To Each Other And Solving Problems Together
Using This Culture Change Method
Course Number 3: Create A Culture Of Team Safety
Why Do You Want To Change Your Team Culture
What Behaviour Will You See In The New Culture
Influencing Your Team To Always Perform Safety Checks
Influencing Your Team To Make Safety The Priority
Influencing Your Team To Intervene On Each Other
Identifying More Behaviours And Ways To Influence Them
Your Team Safety Culture Within Your Organisation
Using This Culture Change Method
Course Number 4: Create A Culture Of Continuous Improvement
Why Do You Want To Change Your Team Culture
What Behaviours Will You See In The New Culture
Continuous Improvement - Basic Training For The Team
Continuous Improvement - Learning The Lingo
Practice And Communicating The Process
Small Teams Taking Small Steps
Involving Everyone
Cultural And Attitudinal Blockers
Visual Management Of Improvements
Using This Method For Culture Change
Course Number 5: Create A Customer Care Culture
Why Do You Want To Change Your Team Culture
What Behaviour Will You See In The New Culture
Influencing Your Team To Welcome Customers
Helping Your Team To Become More Customer Focused
Influencing Your Team To Go Above And Beyond
Influencing Your Team To Follow Up With Your Customer
Using This Culture Change Method
Join Us
So join us on the other side and learn how to become a successful manager in culture change!
What You Will Learn!
- In this course you will learn how to manage culture change as a Team Leader.
- You will learn how culture is created and managed in a team in the first course.
- You will learn how to create a culture of team respect in the second course.
- You will learn how to create a culture of team safety in the third course.
- You will learn how to create a culture of continuous developement in the fourth course.
- You will learn how to create a culture of customer care in the fifth course.
Who Should Attend!
- This course is designed for the new Team Leader, someone who has just started out in management.
- This course is not designed for higher level management.