The 7 QC Tools (Effective Problem Solving)
Simple but powerful techniques, for effective problem-solving in any area of business or operations
Description
Dear Learners,
Welcome to this course on the "7 QC Tools". These are simple yet powerful and effective tools for problem solving, with a wide applicability across different sectors, whether it is manufacturing or service sector. I believe that every member of your team, who is involved in problem solving of any nature, should have a good insight and exposure on using these "7 QC Tools". It also helps you to drill down the data from your product or process more effectively to gain a stronger insight on the problems.
This course is covered in "16 nicely spaced lectures" of about "3 minutes to 6 minutes" duration. I am Parag Dadeech, with extensive leadership experience across diversified business sectors. I have lived and worked in the US, SE Asia and India and have led a gamut of high value business projects (green field as well brown field), operational excellence engagements, as well as Technology joint ventures.
Wishing you an enjoyable learning experience.
The 7 QC Tools:
Lecture-1
Introduction
Lecture-2
• Problem solving approaches
• What are the 7 QC Tools and why they are used
• Historical perspective
Lecture-3
• Understanding Problem statement
• How do you select problem areas for improvement
Lecture-4
• What is Root cause
• Tool-1: Cause and effect diagram or Fish bone diagram
• Practical illustration of the C & E diagram
Lecture-5
• Tool-2: Understanding Check sheets
• Type of check sheets and how to deploy them
Lecture-6
• Tool-3: Histogram
• Benefits of Histogram
Lecture-7
• Practical illustration of Histogram
• Do it exercise and interpreting results
Lecture-8
• Understanding the spread of your data
• Normal, Bimodal, Skewed and Random distributions
• Practical areas where Histogram can be deployed
Lecture-9
• Tool-4: Pareto chart
• Origin of Pareto chart and understanding Pareto
Lecture-10
• Practical illustration of Pareto
• Do it exercise and interpreting results
Lecture-11
• Tool-5: Scatter plots or Correlation chart
• What is Correlation coefficient and what does it tell us
Lecture-12
• Illustration of correlation chart
• Uses of correlation study
• Correlation does not always imply causation
Lecture-13
• Tool-6: Understanding Control charts
• Why do we use Control charts
Lecture-14
• What are Common causes and Special causes
• Some practical illustrations and How to interpret Common and Special causes
Lecture-15
• Interpretation of "out of control signals"
Lecture-16
• Tool-7: Data stratification
Lecture-17
• Course summary
Wish you an enjoyable learning experience.
What You Will Learn!
- Simple but powerful techniques for problem solving
- The 7-QC Tools
- Approach to problem solving
- Understanding what is Root cause
- Analysis of Root cause by deploying Fish Bone diagram
- Understanding Histograms and how to interpret them
- Pareto chart and real world applications of Pareto chart
- Correlation (understanding relationship between variables)
- Understanding control charts and how to interpret them
- Data Stratification
- Check sheets
Who Should Attend!
- The course is suitable to learners, professionals and students coming from a variety of backgrounds whether it is - Manufacturing, Operations, Quality, Service, or, Technical functions