The Role of Automotive Service Advisor

Description

This course is designed for both experienced professionals and for those who are just getting started in their careers. This course demonstrates how can you deliver an outstanding customer experience to your customers. This course also covers the basics of softs skills such as communication skills, customer handling skills, complaint handling skills, and time management skills.

So, enroll in this course and become exceptional in what you do.

What You Will Learn!

• You will learn the importance of the role of service advisor at the automotive dealership.
• You will learn the usual elements of the job description for service advisor role.
• You will learn the essential competencies that are required for this role.
• You will learn the importance of soft skills.
• You will learn the importance of hard skills.
• You will also learn what career path you can choose.
• You will learn about communication skills.
• You will learn about customer handling skills.
• You will learn about complaint handling skills.

Who Should Attend!

• Although this course is designed for the automotive professionals but huge portion of this course demonstrates the customer handling skills, communication skills and complaint handling skills.
• Experienced Professional
• Anyone wants to develop the soft skills

TAKE THIS COURSE